Sometimes, we don’t always get it right.  But you will easily correct mistakes with one simple rule.  Stay true to your core values!

Last month, Angie wrote a blog about our our core values.  Angie, Cameron and I spent over a month debating, changing, refining and making sure that they were the core values that really epitomized what StepStone was all about — not just to the staff, but to our agents and our clients as well.

Every business needs to spend time developing and sharing their core values.  Some recommended reading on the subject are Good To Great by Jim Collins and Traction by Gino Wickman.  Put these on your MUST READ list! Continue reading “Tough Lessons”